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Privacy Policy

1. Introduction & Purpose

This privacy policy explains how Aurora Renewable Carbon B.V. (“Aurora Renewable Carbon”, “we”, “us”, “our”) collects, uses, stores, and protects personal data of visitors (“you”, “your”) when you use our website www.aurora-renewablecarbon.com.

We are committed to protecting your privacy and processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy laws.

2. Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. This includes:

  • Personal details you provide through our contact form (such as your name and email address).

  • Technical information such as IP address, browser type, and connection details.

  • Session data such as page response times, time spent on pages, and navigation methods.

We do not collect sensitive personal data, and we do not use your data for automated decision-making or profiling.

3. How do we collect information

When you send the contact form on our website or contact us directly, we collect the personal information you give us — typically your name, email address, and message.

We may also automatically collect limited technical data through essential cookies necessary for the functioning of our website (see Section 7).

4. Reasons to collect personal information

We collect and process non-personal and personal information for the following purposes and legal bases under Article 6 of the GDPR:

  • To provide you with ongoing customer assistance (legitimate interest, Art. 6 (1)(f));

  • To contact you with general or service-related notices and updates you have requested (legitimate interest, Art. 6 (1)(f));

  • To send promotional messages, but only if you have given explicit consent (consent, Art. 6 (1)(a));

  • To create aggregated, non-personal statistical data to improve our website (legitimate interest, Art. 6 (1)(f));

  • To comply with any applicable laws and regulations (legal obligation, Art. 6 (1)(c)).

You may withdraw your consent at any time by contacting us at info@aurora-rc.com.

5. How we store, use, share and disclose our site visitors' personal information

Our company is hosted on the Wix.com platform, which provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications on secure servers protected by firewalls.
 

Data storage and transfers:
Your personal data may be processed in data centers located within or outside the European Economic Area (EEA).
Wix.com ensures that such data processing complies with applicable data protection requirements, including the use of appropriate safeguards for international data transfers where required.
Read more about Wix’s privacy and data protection practices on their official page:
https://www.wix.com/about/privacy

 

Security:
Our service providers apply appropriate technical and organizational measures, such as encryption, access controls, and secure transmission protocols, to protect your data against unauthorized access, alteration, or loss.
You can learn more about Wix’s information-security practices and certifications here:
https://www.wix.com/trust-center/security

 

Retention:

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Data submitted via our contact form is kept only for as long as the communication or related follow-up is relevant. Technical and log data collected by our hosting provider is automatically deleted or anonymized once it is no longer needed for security monitoring or website maintenance.

6. Communication

We may contact you to respond to inquiries, send updates about our company, or where legally required.
We will only send promotional communications if you have given your consent, and you may withdraw that consent at any time by emailing us.

For these purposes, we may contact you via email only.

7. Cookies and tracking tools

We use only essential cookies that are necessary for the basic functionality and security of our website.
These cookies enable core features such as page navigation and secure access.

We do not use cookies for analytics, marketing, or profiling purposes.
Because no non-essential cookies are used, we do not request separate consent for cookies.

You can manage or delete cookies at any time through your browser settings.

8. Consent

If you do not want us to process your data anymore, or if you wish to withdraw previously given consent, please contact us at info@aurora-rc.com.
Withdrawing consent does not affect the lawfulness of any processing that took place before the withdrawal.

9. Your rights under the GDPR

You have rights under the GDPR to access, correct, delete, or limit the use of your personal data.
You may also object to certain processing, withdraw your consent at any time, and file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is not handled correctly.

To exercise any of these rights, please contact us at info@aurora-rc.com.

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10. Updates

We may update this privacy policy from time to time.
Changes and clarifications take effect immediately upon posting on this website.
If we make significant changes, we will update the “Last updated” date at the top of the policy and, where appropriate, notify you directly.

We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact

If you have any questions about this privacy policy or the personal data we hold about you, please contact us at:


Aurora Renewable Carbon B.V.
Josink Esweg 28
7545 PN Enschede
The Netherlands

 

info@aurora-rc.com
KvK 92908314 — BTW NL866212735B01

Disclaimer: Aurora Renewable Carbon B.V. is not responsible for incorrect or incomplete information on this website. Aurora Renewable Carbon B.V. does not accept any responsibility whatsoever for damage caused directly or indirectly by the content of the information on this website, whether or not offered by third parties.

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